Last updated: September 2026

Please read these Terms of Service (“Terms”) carefully before using the Grout Enhancer website located at theenhancergroutcleaning.com (the “Site”) or purchasing any products from us. By accessing or using our Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

1. About Us

The Site is operated by Grout Enhancer, a business located at 5 Rider Mill Ct, Owings Mills, MD 21117, United States. You can contact us at reachus@theenhancergroutcleaning.com or by phone at +1 (925) 536-4521.

2. Acceptance of Terms

By browsing the Site, placing an order, or creating an account, you confirm that you are at least 18 years of age (or the legal age of majority in your jurisdiction), that you have the legal capacity to enter into these Terms, and that all information you provide to us is accurate and complete.

3. Products and Pricing

We reserve the right to modify or discontinue any product or service at any time without notice. All prices are displayed in US Dollars (USD) and are subject to change. We are not liable to you or any third party for any modification, suspension, or discontinuation of products or services.

While we make every effort to ensure accurate pricing, errors may occasionally occur. If a product’s correct price is higher than stated, we will contact you before proceeding with the order. We reserve the right to cancel any order where a pricing error has occurred.

4. Orders and Payment

When you place an order, you are making an offer to purchase the product(s) at the stated price. We reserve the right to accept or decline any order at our discretion. We accept payment by major credit and debit cards. Payment must be received in full before your order is processed and shipped.

By providing your payment information, you represent and warrant that you are authorized to use the payment method provided.

5. Shipping

Orders are processed within 1–2 business days and delivered within 3–5 business days after processing (total estimated delivery: 4–7 business days). We ship to all 50 U.S. states. We currently do not ship internationally, to P.O. boxes, or to APO/FPO addresses. For full details, please review our Shipping Policy.

6. Returns and Refunds

We accept returns within 30 days of delivery for items in their original, unused condition with all original packaging and accessories. For full details, please review our Return & Refund Policy.

7. Intellectual Property

All content on the Site, including text, graphics, logos, images, and software, is the property of Grout Enhancer or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

8. User Conduct

You agree not to use the Site for any unlawful purpose or in a manner that could damage, disable, overburden, or impair the Site. You agree not to attempt to gain unauthorized access to any portion of the Site or any other systems or networks connected to the Site.

9. Disclaimer of Warranties

The Site and its content are provided on an “as is” and “as available” basis without any warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

10. Limitation of Liability

To the maximum extent permitted by applicable law, Grout Enhancer shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising out of or related to your use of the Site or products purchased from us, even if we have been advised of the possibility of such damages.

11. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Maryland, United States, without regard to its conflict of law provisions. Any dispute arising out of or relating to these Terms or your use of the Site shall be subject to the exclusive jurisdiction of the courts located in Baltimore County, Maryland.

12. Changes to Terms

We reserve the right to update these Terms at any time. We will notify you of any material changes by posting the revised Terms on this page with an updated effective date. Your continued use of the Site after such changes constitutes your acceptance of the new Terms.

13. Contact Us

If you have any questions about these Terms of Service, please contact us: