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Home Fireplace Real Flame Alcott 75″ Landscape Electrics Fireplaces
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Real Flame Alcott 75″ Landscape Electrics Fireplaces

$1,548.50 Original price was: $1,548.50.$921.00Current price is: $921.00.

97 in stock

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SKU: HH34975 Category: Fireplace
  • Description
  • Reviews (0)
  • Shipping Policy
  • Return and Refund Policy
Description

Create a welcoming, cheerful home with the fresh, modern farmhouse style of the Alcott landscape electric fireplace. Part of the Real Flame® VividFlame™ Landscape Series, this widescreen electric firebox mimics the look of a real, flickering fire, but does not require a chimney or vents and conveniently plugs into a standard outlet. This free-standing, extra-long indoor fireplace has a mantel with a real wood finish and features six flame colors, five flame brightness levels, adjustable thermostat, timer function and automatic safety shut-off. The electric fireplace insert provides supplemental heat for rooms up to 1,000 sq ft or the heater can be turned off so you can enjoy the comforting ambiance of a glowing fireplace year-round. Mantel, firebox with log set, hardware and remote control are included. At Real Flame Company, we are committed to providing beautifully designed, safe, high-quality indoor electric fireplaces, outdoor gas fire pits and fire tables, and outdoor furniture.  Available in White, Aged Barrel or White Oak. Heat output: 5,100 BTUs Heating power: 120V/60Hz, 1,500W, 12.6 amps Constructed of solid wood, veneered MDF and powder-coated steel Includes mantel, electric firebox, remote control, 6′ power cord with lay-flat plug and anti-topple safety device Adjustable thermostat settings: 71, 75, 78, 82, 86, 99°F (22, 24, 26, 28, 30, 60°C) Provides supplemental heat for rooms up to 1,000 sq ft Thermostat turns off when desired temperature is reached Turn heat option off to enjoy heatless flames year-round Multiple flame colors: orange, red-orange, white, blue, blue-white, and multicolor Five flame brightness levels Various timer intervals ranging from 10 minutes to 9 hours Fireplace supports up to 30 lbs. Do not place  a TV directly on the mantel Plugs into a standard outlet Automatic safety shut off device CSA and FCC certified 1 year limited warranty on electric firebox and mantel Assembly required Ships in two boxes via small parcel Fireplace: 74.75″L x 15.75″W x 45.75″H; 161 lbs Firebox: 39.125″L x 5.625″W x 18.5″H Shipping: Box 1: 79.5″L x 20.5″W x 10.875″H; 137 lbs, Box 2: 42″L x 8.75″W x 21.75″H; 47 lbs

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Shipping Policy

Shipping Policy

Last updated: September 2026

Thank you for shopping at Grout Enhancer. This Shipping Policy explains how we process and deliver your orders so you know exactly what to expect from purchase to doorstep.

Order Processing & Handling Time

All orders are processed and prepared for shipment within 1–2 business days of the order being placed. Orders are not processed or shipped on weekends or U.S. public holidays.

Transit & Shipping Time

After your order has been processed, standard shipping typically takes 3–5 business days for delivery to addresses within the United States.

Total Estimated Delivery Time

Combining processing and transit times, you can expect your order to arrive in approximately 4–7 business days from the date of purchase.

StageEstimated Time
Order processing & handling1–2 business days
Transit (shipping)3–5 business days
Total estimated delivery4–7 business days

Weekends & Holidays

Delivery times are counted in business days (Monday through Friday, excluding U.S. public holidays). Orders placed on weekends or holidays will be processed on the next business day. During peak shopping seasons or major holidays, delivery may take longer than the estimates above. We appreciate your patience during these periods.

Shipping Cost

We offer free standard shipping on all orders over $75 within the United States. Orders under $75 are charged a flat shipping rate of $7.95.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number and a link to track your package. Tracking information is provided as soon as it becomes available from the carrier. If you do not receive a tracking email within 3 business days of your order, please check your spam folder or contact us at reachus@theenhancergroutcleaning.com.

Shipping Destinations

We currently ship to all 50 U.S. states. We do not ship to P.O. boxes, APO/FPO addresses, or international destinations at this time.

Incorrect Address

Please ensure your shipping address is correct at checkout. Grout Enhancer is not responsible for orders delivered to an incorrect or incomplete address provided by the customer. If you notice an error in your shipping address, contact us immediately at reachus@theenhancergroutcleaning.com or +1 (925) 536-4521 — we will do our best to update it before the order ships.

Lost or Delayed Packages

If your package is delayed beyond the estimated delivery window, please first check the tracking information. If the tracking shows no progress for 5 or more business days, contact us and we will open an inquiry with the carrier. For packages confirmed as lost by the carrier, we will arrange a replacement or full refund.

Contact Us

If you have any questions about our shipping policy or the status of your order, please contact us:

  • Email: reachus@theenhancergroutcleaning.com
  • Phone: +1 (925) 536-4521
  • Address: 5 Rider Mill Ct, Owings Mills, MD 21117
Return and Refund Policy

Return and Refund Policy

Last updated: September 2026

We want you to be completely satisfied with your purchase from Grout Enhancer. This Return & Refund Policy explains your rights and the process for returning products and receiving refunds.

30-Day Return Window

You may request a return or refund within 30 days of receiving your order. To be eligible for a return, your item must meet the conditions outlined below.

Eligibility Conditions

  • The item must be unused and in its original condition, with all original packaging, accessories, and documentation included.
  • The product must not be damaged due to misuse, improper installation, or unauthorized modification.
  • Certain products (such as items marked as final sale or clearance) may not be eligible for return. This will be clearly indicated on the product page.
  • You must provide proof of purchase (order number or receipt).

How to Initiate a Return

  1. Email us at reachus@theenhancergroutcleaning.com within 30 days of receiving your order with your order number and the reason for the return.
  2. We will review your request and send you a Return Authorization email with return instructions and the return shipping address.
  3. Pack the item securely in its original packaging with all accessories included.
  4. Ship the item to the address provided in the Return Authorization email.

Return Shipping Responsibility

Customer-initiated returns (change of mind, ordered the wrong item, etc.): The customer is responsible for return shipping costs. We recommend using a trackable shipping service.

Damaged or incorrect items (see below): Grout Enhancer will cover the full cost of return shipping by providing a prepaid return label.

Damaged or Incorrect Items

If you receive an item that is damaged in transit, defective, or incorrect (wrong product, wrong variant, or wrong color), please contact us within 7 days of delivery at reachus@theenhancergroutcleaning.com with:

  • Your order number
  • A description of the issue
  • Photos of the damaged or incorrect item and the packaging

We will arrange a free replacement or a full refund (including original shipping charges) and provide a prepaid return label at no cost to you. You will not be charged return shipping for damaged or incorrect items.

Refund Process

  1. Once we receive your returned item, our team will inspect it to confirm it meets the eligibility conditions above.
  2. You will be notified by email that your return has been received and whether your refund has been approved or denied.
  3. If approved, your refund will be processed back to your original payment method within 5–10 business days of approval, depending on your bank or card issuer.

Refund Processing Time

StageEstimated Time
Return shipment transit3–5 business days
Inspection & approval1–2 business days
Refund to payment method5–10 business days

Partial Refunds

In certain situations, partial refunds may be granted at our discretion, including:

  • Items returned with missing parts, accessories, or original packaging.
  • Items that show signs of use beyond what is necessary to determine their nature, characteristics, or functioning.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange a defective or damaged item for the same product, email us at reachus@theenhancergroutcleaning.com.

Cancellations

If you need to cancel your order, please contact us as soon as possible. Orders can be cancelled free of charge if they have not yet been processed for shipping (typically within 1–2 business days of order placement). Once an order has shipped, it must be returned following the standard return process above.

Contact Us

If you have any questions about our return and refund policy, please contact us:

  • Email: reachus@theenhancergroutcleaning.com
  • Phone: +1 (925) 536-4521
  • Address: 5 Rider Mill Ct, Owings Mills, MD 21117

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