Touchstone designed the Sideline smart electric fireplace to meet the needs of contractors and do-it-yourself installers, who are looking for the beauty of a Touchstone fireplace mounted flush to a wall. The Sideline is a smart electric fireplace with Wifi connectivity, Touchstone’s realistic flames, a contemporary black frame, and a heating element that is placed in front of the frame, which allows in-wall installation. The Sideline delivers the beauty of a fireplace without the fire and mess. The Sideline has a 5,000 BTU heater that will provide supplemental heat to a room of up to 400 square feet, with high and low heat settings, as well as a thermostat. Also, the fireplace’s flame can be used without the heating feature. The Sideline is easy to install and comes with simple and understandable instructions. The heart of Touchstone’s electric fireplaces is the flame itself. We tell our customers that the flame will transcend your expectations, and they will not fail to impress. The flames deliver the same relaxing effect as real flames, without the smell or mess, and they look great in any room of the house. With the five-speed settings and five flame intensity settings offered by the Sideline, ranging from a dim glow to a full-fire blaze, you have the power to adjust the flame based on your desired mood or lighting of the room with the control features on the fireplace’s remote. With three realistic flame color options, ten ember bed color choices (with pulsating embers at level 5 intensity), and faux logs and crystal hearth options included, the Sideline creates the cozy atmosphere of a traditional fireplace, emitting authentic-looking flames that emulate a real fire. Control the heat and fire effects using the included remote control or through the smartphone app via a Wi-Fi connection. The flames that Touchstone Home Products fireplaces create are natural enough to have friends and family think you own a traditional wood-burning fireplace. What’s Included? Blower Adjustable Thermostat Fireplace Remote Not Included: Mantel Features The most realistic flame of smokeless fireplaces. Smart electric fireplace – Wifi enabled, compatible with Amazon Alexa or Google Home voice controls – remote control is also included. Designed with a front heating vent so that the unit can be flush mounted into the wall – can be plugged in or hardwired 120V. A slim frame that features a large fireplace viewing area with bright LED flames. 3 realistic flame color options, 5-level variable flame speeds, and 5 flame intensity settings. 10 ember bed color options, with pulsating ember bed at level 5 intensity. Includes log set and crystal set hearth options. Independent heat and flame control – run the flame effect with or without heat, or heat without the flame effect. Two heat settings 750w/1500w with thermostat 68-88°F or constant on. Size: 21.5″ H x 50″ W x 5.5″ D Overall 21.5” H X 50” W X 5.5” D Other Dimensions Power Cord Length – End to End 72” L Details Product Type Fireplace Orientation Wall Mounted Fireplace Included Yes Fireplace Emits Heat Yes Fuel Type Electric Heating Coverage Area 400 square feet Heated-Air Releasing Vent Location Front Mantel Included No Filler Type Included Artificial Logs, Fire Glass/Beads Amperage 12 Amps Wattage 1,500 Watt Bulb Included Yes Adjustable Flame Yes Flame Operational Without Heat Yes Flickering Flame Effect Yes Adjustable Thermostat Included Yes Thermal Overload Protection Yes Zero Clearance Yes Blower Included Yes Fireplace Remote Included Yes Smart Enabled Yes Smart Home Hub Compatibility Amazon Echo, Tuya, Google Home Compatible Bulb Type LED Timer Included Yes Vent Free Yes Cool Touch Exterior Yes Maximum BTU Output 5,100 BTU Imported Yes Adjustable Flame Size No Adjustable Lighting Levels Yes Technical Features Timer Multicolor Flame Yes Hardwired Yes Pieces Included Mounting Hardware, Log Set, Power Cord, Remote Control Voltage 120 Volt Certifications Safety Listing(s) CSA Certified Assembly Mounting / Installation Required Yes Mounting / Installation Type Surface, Surface / Recess, Recessed, Wall Warranty Commercial Warranty Yes Commercial Warranty Length 1 Year Product Warranty Yes Warranty Length 1 Year Full or Limited Warranty Limited Warranty Details 2 Replacement of any non-functioning parts Warranty Details Defects Only, Failure to follow recommended care will void product warranty, Consumer misuse not covered
Touchstone Sideline Wall Mount Electrics Fireplaces
$522.50 Original price was: $522.50.$275.66Current price is: $275.66.
97 in stock
Shipping Policy
Last updated: September 2026
Thank you for shopping at Grout Enhancer. This Shipping Policy explains how we process and deliver your orders so you know exactly what to expect from purchase to doorstep.
Order Processing & Handling Time
All orders are processed and prepared for shipment within 1–2 business days of the order being placed. Orders are not processed or shipped on weekends or U.S. public holidays.
Transit & Shipping Time
After your order has been processed, standard shipping typically takes 3–5 business days for delivery to addresses within the United States.
Total Estimated Delivery Time
Combining processing and transit times, you can expect your order to arrive in approximately 4–7 business days from the date of purchase.
| Stage | Estimated Time |
|---|---|
| Order processing & handling | 1–2 business days |
| Transit (shipping) | 3–5 business days |
| Total estimated delivery | 4–7 business days |
Weekends & Holidays
Delivery times are counted in business days (Monday through Friday, excluding U.S. public holidays). Orders placed on weekends or holidays will be processed on the next business day. During peak shopping seasons or major holidays, delivery may take longer than the estimates above. We appreciate your patience during these periods.
Shipping Cost
We offer free standard shipping on all orders over $75 within the United States. Orders under $75 are charged a flat shipping rate of $7.95.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number and a link to track your package. Tracking information is provided as soon as it becomes available from the carrier. If you do not receive a tracking email within 3 business days of your order, please check your spam folder or contact us at reachus@theenhancergroutcleaning.com.
Shipping Destinations
We currently ship to all 50 U.S. states. We do not ship to P.O. boxes, APO/FPO addresses, or international destinations at this time.
Incorrect Address
Please ensure your shipping address is correct at checkout. Grout Enhancer is not responsible for orders delivered to an incorrect or incomplete address provided by the customer. If you notice an error in your shipping address, contact us immediately at reachus@theenhancergroutcleaning.com or +1 (925) 536-4521 — we will do our best to update it before the order ships.
Lost or Delayed Packages
If your package is delayed beyond the estimated delivery window, please first check the tracking information. If the tracking shows no progress for 5 or more business days, contact us and we will open an inquiry with the carrier. For packages confirmed as lost by the carrier, we will arrange a replacement or full refund.
Contact Us
If you have any questions about our shipping policy or the status of your order, please contact us:
- Email: reachus@theenhancergroutcleaning.com
- Phone: +1 (925) 536-4521
- Address: 5 Rider Mill Ct, Owings Mills, MD 21117
Return and Refund Policy
Last updated: September 2026
We want you to be completely satisfied with your purchase from Grout Enhancer. This Return & Refund Policy explains your rights and the process for returning products and receiving refunds.
30-Day Return Window
You may request a return or refund within 30 days of receiving your order. To be eligible for a return, your item must meet the conditions outlined below.
Eligibility Conditions
- The item must be unused and in its original condition, with all original packaging, accessories, and documentation included.
- The product must not be damaged due to misuse, improper installation, or unauthorized modification.
- Certain products (such as items marked as final sale or clearance) may not be eligible for return. This will be clearly indicated on the product page.
- You must provide proof of purchase (order number or receipt).
How to Initiate a Return
- Email us at reachus@theenhancergroutcleaning.com within 30 days of receiving your order with your order number and the reason for the return.
- We will review your request and send you a Return Authorization email with return instructions and the return shipping address.
- Pack the item securely in its original packaging with all accessories included.
- Ship the item to the address provided in the Return Authorization email.
Return Shipping Responsibility
Customer-initiated returns (change of mind, ordered the wrong item, etc.): The customer is responsible for return shipping costs. We recommend using a trackable shipping service.
Damaged or incorrect items (see below): Grout Enhancer will cover the full cost of return shipping by providing a prepaid return label.
Damaged or Incorrect Items
If you receive an item that is damaged in transit, defective, or incorrect (wrong product, wrong variant, or wrong color), please contact us within 7 days of delivery at reachus@theenhancergroutcleaning.com with:
- Your order number
- A description of the issue
- Photos of the damaged or incorrect item and the packaging
We will arrange a free replacement or a full refund (including original shipping charges) and provide a prepaid return label at no cost to you. You will not be charged return shipping for damaged or incorrect items.
Refund Process
- Once we receive your returned item, our team will inspect it to confirm it meets the eligibility conditions above.
- You will be notified by email that your return has been received and whether your refund has been approved or denied.
- If approved, your refund will be processed back to your original payment method within 5–10 business days of approval, depending on your bank or card issuer.
Refund Processing Time
| Stage | Estimated Time |
|---|---|
| Return shipment transit | 3–5 business days |
| Inspection & approval | 1–2 business days |
| Refund to payment method | 5–10 business days |
Partial Refunds
In certain situations, partial refunds may be granted at our discretion, including:
- Items returned with missing parts, accessories, or original packaging.
- Items that show signs of use beyond what is necessary to determine their nature, characteristics, or functioning.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange a defective or damaged item for the same product, email us at reachus@theenhancergroutcleaning.com.
Cancellations
If you need to cancel your order, please contact us as soon as possible. Orders can be cancelled free of charge if they have not yet been processed for shipping (typically within 1–2 business days of order placement). Once an order has shipped, it must be returned following the standard return process above.
Contact Us
If you have any questions about our return and refund policy, please contact us:
- Email: reachus@theenhancergroutcleaning.com
- Phone: +1 (925) 536-4521
- Address: 5 Rider Mill Ct, Owings Mills, MD 21117
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